Elevate user experiences and deliver unparalleled service to end users with Connect Xperience. Enable self support capabilities and give users the power to control all connected devices on their premise at their fingertips with open and flexible device support.
OPEN, FLEXIBLE DEVICE SUPPORT
Connect Xperience
Connect Xperience is a robust line of products developed to orchestrate all steps of the CPE lifecycle, from provisioning to intelligent insights. The platform enables carriers, operators and xSPs to automate the deployment and support of data, VoIP, IPTV services and fixed wireless access devices regarding of their network infrastructure.
Superior Customer Support
Enhance the User Experience
Uplift the user’s quality of experience with automatic detection and resolution capabilities, a self support portal, and visibility to any connected device on any network at the premise. Connect Xperience streamlines the Wi-Fi experience for users and operators, who benefit from its continuous monitoring, dynamic analytics and business intelligence. Detect and resolve issues automatically for an improved Wi-Fi experience and lower operational costs.
Key Benefits
Deliver an Enhanced Customer Experience, Reduce Churn
Enable support for all customer premise Wi-Fi devices regardless of the infrastructure
Enable Advanced Support
Quickly perform diagnostics, monitoring and testing of key performance indicators in bulk and efficiently address QoE/QoS impacting incidents
Reduce Cost Of Operations
Reduce support costs with self-service portals, mobile applications, and automated problem resolution capabilities
Quickly Identify and Resolve Wi-Fi Related Problems
Advanced analytics and automatic problem resolution enable xSPs to resolve issues before customers may even become aware there is a problem
Improve the Quality of Triple-Play Services
Perform diagnostics, monitoring and testing of key performance indicators in bulk and efficiently address QoE/QoS impacting incidents
Solutions
Residential Broadband Access
Support quad-play services—voice, internet, TV, and home security systems—with a cloud-native framework that enables simplified management, operational efficiencies, and greater automation for faster service upgrades.
Commercial Broadband Access
Empower your enterprise customers to run their business efficiently with dependable broadband services. Enterprise-grade broadband access for voice and data services becomes economically viable with an open and disaggregated network.
RDOF Support
Accelerate digital evolution in underserved communities with RDOF-compliant, high-performance FTTx networks with maximum cost efficiency. Flexible deployment options for GPON, XGS-PON, ComboPON, and more enable a scalable and reliable network whose technology will last for generations.
Products
Connect Xperience Solution Brief
A Fully Integrated And Robust Device Management Solution
Connect Xperience helps reduce churn and lowers operational costs. Discover how Connect Xperience solutions help xSPs deliver an unparalleled network and connectivity experience while enhancing their efficiency and profitability.
Download Brief