Latest News:

Dense Air: Bridging infrastructure and the cloud; shaping the ecosystem of shared wireless services

Radisys Unveils 5G Advanced Wireless Connectivity Software for Industry 4.0 and Private 5G

Radisys Unveils 5G Advanced Wireless Connectivity Software for Industry 4.0 and Private 5G

Radisys to present at MWC Barcelona Feb 26th- 29th, 2024. Visit our NetART showcase at Stand 2D50

Radisys Wins the Mobility Prize in Stage Four of the ITS/NTIA 2023 5G Challenge

Radisys Announces Availability of Advanced FR1 4T4R 5G Solution Based on Qualcomm FSM200 5G RAN Platform

Radisys Acquires Mimosa to Accelerate Availability of Broadband Access for Advancing Societies

5G Magazine's Exclusive Interview and Cover Story with Arun Bhikshesvaran

PLDT and Radisys Explore Prospect of a More Exciting and Meaningful Digital Experiences For Filipinos

TMCnet has named Radisys' Engage Intelligent Virtual Assistant as a 2023 Voice Technology Excellence Award winner.

Customer Interaction Center FAQ


1. What Is the Radisys Customer Interaction Center?

The Radisys Customer Interaction Center is a web–based application that users access via the Internet. It requires no downloading or installation of proprietary applications as it makes use of industry standard internet browser capabilities.

2. How do I access the Radisys Customer Interaction Center?

You access the Customer Interaction Center by selecting the Premier Support, and entering the user credentials that were provided to you by Radisys Global Services. If you do not have a User ID, please see “How Do I obtain a User ID?” below. If you have a User ID, do the following:

3. How do I obtain a User ID for the Customer Interaction Center?

You may obtain your User ID and access to your portal by completing the Customer Interaction Center User Registration Form. To access the form:

  • Go the Request Portal Login page.
  • Select the REQUEST LOGIN link.
  • Fill in all required fields.
  • Click the [SUBMIT] button.

Within 24hrs of receiving your completed form, Radisys Global Services will create your User ID and deliver it to you via email. Registration will be delayed or denied if we cannot confirm any of the required information.

User registration for Premier Support Portal users is completed at the time your TSA is activated. If you are a TSA customer and are having trouble accessing the Premier Support Portal, please contact Radisys Global services and we will gladly assist you in obtaining access to the portal. Business hours and contact information can be found on the “Contact Us” page of www.radsisys.com