Sensory Inc.’s market-leading TrulyHandsfree™ Voice Control speech recognition software is integrated into Radisys’ Engage Media Server. This integration enables service providers to deploy a wider range of e-commerce, customer service, and unified communications (UC) applications with speech interfaces that are very accurate, highly scalable, and more economical. The integrated solution for voice commands and “wake word” detection lowers costs by up to 90 percent, simplifies deployment, and enables the creation of new applications for in-call speech processing. It works seamlessly with Radisys’ support for conversational speech-to-text, text-to-speech, and speaker verification, providing a suite of speech processing tools that allow developers to build rich new services with the right capability for the job, including a combination of wake word, command set, conversational speech-to-text, and speech transcription features within any application.
“In-call speech recognition has traditionally been expensive, resource intensive and highly complex overall to implement. Additionally, there are numerous challenges to ensuring peak speech recognition performance and accuracy, notably varying network conditions and call quality. Our technology combined with Radisys’ powerful Engage Media Server changes the playing field because it offers simple, extremely accurate phrase-spotted command and control functionality that delivers an efficient voice assistant UX, all on a single platform. We’re very pleased to be teaming with Radisys on this valuable solution for service providers and application developers.”